HCL WALK IN for Freshers on 22nd December 2013

Company Name: HCL Technologies

 

Experience: 0 to 2 Yrs

 

Qualification: Any Graduates / BE / B.Tech

 

Location: Chennai

 

Salary : As Per Industry

Job Details:
Technical Support Officer – Good Communication Skills

Apply Mode : Walk  in

Walk in Date : 22nd December 2013

Time : 10 AM to 4 PM

Venue :
Keltron Chundakkayyil Complex,
Manjakulam Road,
Palghat

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Freshers Walk-In @ “HCL TECHNOLOGIES” : BE/ BTech/ BCA/ BSc – 2013 Pass Out : Bangalore, Chennai : On 5 December 2013

Company : HCL Technologies Limited
Website : www.hcl.com
Education : B.Tech (CS/IT/EEE/ECE/E&I)/ BCA / B.Sc. – (CS / IT / Mathematics / Statistics)
Experience : 0 Years
Location : Bangalore, Chennai

HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.

Walk-in for Freshers – B.Tech (CS/IT/EEE/ECE/E&I), BCA / B.Sc. – (CS / IT / Mathematics / Statistics) – 2013 Pass Out Only On 5th December 2013, Thursday @ Bangalore

Industry Type  :   IT-Hardware & Networking
Role  :  Fresher
Functional Area   :  IT Hardware, Technical Support, Telecom Engineering

Job Description :

Walk-in for Freshers – B.Tech (CS/IT/EEE/ECE/E&I), BCA / B.Sc. – (CS / IT / Mathematics / Statistics) – 2013 Pass Out Only

Walk-in Location : Bangalore

Job Location : Chennai
Responsibilities:

• Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
• Identify, evaluate and prioritize customer problems and escalations
• Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
• Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
• Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
• Administer and provide User account provisioning & activities
• Assign work orders / incidents to appropriate support teams and follow up until closure
• Route problems to internal 2nd and 3rd level IT support staff
• Escalate complex problem to appropriate support specialists
• Routine maintenance updates with other IT staff and business units
• Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
• Participate in on-going training and departmental development
• Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Soft Skills:

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE
• Should have good customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCLs value and its methodology

Technical Skills / Experience/Certification requirements:

• Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
• Ability to learn new information quickly and the willingness to do so at all times
• Ability to work flexible hours from time to time to cover for other staff
• Should have understanding of IT Environment and ready to learn new processes and technologies
• Customer Focus
• Teamwork
• Technical Expertise
• Interpersonal Effectiveness
• Concern for Order and Quality
• Knowledge of basic Networking and other technologies
• Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
• Good to have basic understanding of Client Server Architecture, OS
• CCNA/MCP/MSCA Preferred

Educational Requirement:
B.Tech (CS/IT/EEE/ECE/E&I)
BCA / B.Sc. – (CS / IT / Mathematics / Statistics)
60% throughout in academics, No current backlogs
2013 pass out only

Hiring Process:
Grammar Test
Group Discussion
Technical Round
HR Round
Terms & Conditions:
Willing to sign Service agreement of 1 Year (As applicable)
Willing to relocate, if required
Willing to work in 24*7 environment
CTC of 1.80 L/PA
Job Location : Chennai
Date : 5th December 2013, Thursday, Time : 9 AM – 12 Noon Registration (after 12 Noon no registration will be entertained).
Walk-in Venue :
CMR Institute of Technology
132, AECS Layout, IT Park Road
Bangalore 560 037, India
Contact  :   Human Resource
HCL Technologies Limited

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HCL Jobs - Mega Walk-in For Freshers/Exp For Technical Support On 18th - 23rd November 2013

HCL Jobs - Mega Walk-in For Freshers/Exp For Technical Support On 18th - 23rd November 2013 


Company Name : HCL

Qualification     : Any Graduate/PG/Diploma

Experience        : 0 - 5 Years

Job Location      : Noida

Job Role           : Technical Support 


Job Description:

* Qualification: 10+2 / Graduation / PG / Under-grad / Diploma

* Both Freshers and Experienced candidates are eligible

* Take Home: Up to 20000 per month

*  Doorstep Pick-up and Drop available*

*  Shifts: Rotational 24*7

* 5 days working

*  Performance Appraisal - Twice a year

*  Opportunity to do MBA while working in HCL

*  Career Progression Programs


Walk In Details:

Walk In Date: 18th - 23rd November 2013  

Walk In Time: 10 AM - 4 PM

Venue:

 HCL Technologies Ltd. 

Business Services

A-22, Sector-60, Noida.

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Freshers Walk-In @ “HCL TECHNOLOGIES” : Fresh Graduates : Visakhapatnam (A.P.) : On 23 November 2013

Company :  HCL Technologies Limited
Website :  www.hclinfosystems.in
Education :  Any Graduate /PG
Experience : 0 – 1 Years
Location : Visakhapatnam (A.P.)

HCL Technologies Limited

Walk-in for Freshers on 23rd Nov-13 @ Visakhapatnam

About Company:

HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)

The 3 decade old enterprise, founded in 1976, is one of India’s original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

Job Description :

WRITTEN AND ORAL COMMUNICATION HAS TO BE EXCELLENT

Years of Experience:  Fresher to 1 Year.

Roles and Responsibilities:
- Willing to work in Night shifts primarily
- Willingness to work in Weekends
- Willingness to work on 24X7 environment
- Sophisticated knowledge to deal with problems and solve them effectively
- Should be customer service focused, able to deal with customers in friendly and polite manner
- Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
- Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader
- Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
- Technical capability to handle customer complaints
- Polite approach in handling irate customers
- Good communication skills and strong ability to work effectively in a team environment

Date: 23rd November 2013

Venue:
CMS Training Institute,
3rd Floor, Isnar Plaza,
Opp. HDFC Bank, DwarakaNagar,
Visakhapatnam

Check Details Here

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Freshers Walk-In @ HCL TECHNOLOGIES” : BE/ BTech/ BCA/ BSc – 2013 Passed Out : Delhi/NCR : On 18 November 2013

Company :  HCL Technologies Limited
Website :  www.hcl.com
Education :  B.Tech (CS/IT/EEE/ECE/E&I), BCA / B.Sc. – (CS / IT / Mathematics / Statistics)
Experience : 0 Years
Location : Delhi, Noida

HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.

Walk-in at Delhi for Freshers – B.Tech (CS/IT/EEE/ECE/E&I), BCA / B.Sc. – (CS / IT / Mathematics / Statistics) – 2013 Passed Out On 18th November 2013 @ Delhi

Industry Type  :   IT-Hardware & Networking
Role  :  Fresher
Functional Area  :   IT Hardware, Technical Support, Telecom Engineering

Job Description :

Walk-in for Freshers  – B.Tech (CS/IT/EEE/ECE/E&I) , BCA / B.Sc. – (CS / IT / Mathematics / Statistics) – 2013 Pass Out Only

Walk-in Location : Delhi

Job Location : Noida

Responsibilities:

• Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
• Identify, evaluate and prioritize customer problems and escalations
• Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
• Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
• Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
• Administer and provide User account provisioning & activities
• Assign work orders / incidents to appropriate support teams and follow up until closure
• Route problems to internal 2nd and 3rd level IT support staff
• Escalate complex problem to appropriate support specialists
• Routine maintenance updates with other IT staff and business units
• Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
• Participate in on-going training and departmental development
• Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Soft Skills:

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE
• Should have good customer handling skills
• Able to handle unforeseen situations
• High level of acceptance
• Can drive HCLs value and its methodology

Technical Skills / Experience/Certification Requirements:

• Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
• Ability to learn new information quickly and the willingness to do so at all times
• Ability to work flexible hours from time to time to cover for other staff
• Should have understanding of IT Environment and ready to learn new processes and technologies
• Customer Focus
• Teamwork
• Technical Expertise
• Interpersonal Effectiveness
• Concern for Order and Quality
• Knowledge of basic Networking and other technologies
• Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
• Good to have basic understanding of Client Server Architecture, OS
• CCNA/MCP/MSCA Preferred

Educational Requirement:

• B.Tech (CS/IT/EEE/ECE/E&I)
• BCA / B.Sc. – (CS / IT / Mathematics / Statistics)
• 60% throughout in academics, No current backlogs
• 2013 pass out only

Hiring Process:

• Grammar Test
• Group Discussion
• Technical Round
• HR Round

Terms & Conditions:

• Willing to sign Service agreement of 1 Year (As applicable)
• Willing to relocate, if required
• Willing to work in 24*7 environment
• CTC of 1.80 L/PA

Job Location : Noida

Date : 18th November 2013, Monday,  Time : 9 AM – 12 Noon Registration (after 12 Noon no registration will be entertained).

Walk-in Venue :
Maharaja Agrasen Institute of Technology (MAIT) PSP Area,
Plot No 1, Sector 22,
Rohini, Delhi -110086

Contact  :  Human Resource
HCL Technologies Limited

Check All Details Here

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