Company : HCL Technologies Limited
Website : www.hclinfosystems.in
Education : Any Graduate /PG
Experience : 0 – 1 Years
Location : Visakhapatnam (A.P.)
Website : www.hclinfosystems.in
Education : Any Graduate /PG
Experience : 0 – 1 Years
Location : Visakhapatnam (A.P.)
HCL Technologies Limited
Walk-in for Freshers on 23rd Nov-13 @ Visakhapatnam
About Company:
HCL is a leading global Technology and
IT Enterprise with annual revenues of US$ 4.7 billion. The HCL
Enterprise comprises two companies listed in India, HCL Technologies (
www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)
The 3 decade old enterprise, founded in
1976, is one of India’s original IT garage start ups. Its range of
offerings span R&D and Technology Services, Enterprise and
Applications Consulting, Remote Infrastructure Management, BPO services,
IT Hardware, Systems Integration and Distribution of Technology and
Telecom products in India. The HCL team comprises 53,000 professionals
of diverse nationalities, operating across 18 countries including 360
points of presence in India. HCL has global partnerships with several
leading Fortune 1000 firms, including several IT and Technology majors.
Job Description :
WRITTEN AND ORAL COMMUNICATION HAS TO BE EXCELLENT
Years of Experience: Fresher to 1 Year.
Roles and Responsibilities:
- Willing to work in Night shifts primarily
- Willingness to work in Weekends
- Willingness to work on 24X7 environment
- Sophisticated knowledge to deal with problems and solve them effectively
- Should be customer service focused, able to deal with customers in friendly and polite manner
- Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
- Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader
- Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
- Technical capability to handle customer complaints
- Polite approach in handling irate customers
- Good communication skills and strong ability to work effectively in a team environment
- Willing to work in Night shifts primarily
- Willingness to work in Weekends
- Willingness to work on 24X7 environment
- Sophisticated knowledge to deal with problems and solve them effectively
- Should be customer service focused, able to deal with customers in friendly and polite manner
- Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
- Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader
- Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
- Technical capability to handle customer complaints
- Polite approach in handling irate customers
- Good communication skills and strong ability to work effectively in a team environment
Date: 23rd November 2013
Venue:
CMS Training Institute,
3rd Floor, Isnar Plaza,
Opp. HDFC Bank, DwarakaNagar,
Visakhapatnam
CMS Training Institute,
3rd Floor, Isnar Plaza,
Opp. HDFC Bank, DwarakaNagar,
Visakhapatnam
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